Terms of Service

Effective Date: October 2026

These Terms & Conditions govern the acquisition of fine art from Shakya Gallery (“we”, “us”) by the collector or client (“you”). By acquiring an artwork or submitting an acquisition inquiry, you agree to these terms.

1. Authenticity & Provenance

We stand behind the provenance of every artwork we curate. Each piece is an original creation hand-signed by the stated artist, sourced directly from our partner artists and traditional studios in Kathmandu, and accompanied by a gallery Certificate of Authenticity.

In the extraordinary circumstance that an artwork’s authenticity is questioned in good faith by a mutually agreed, accredited art authority, we will review the documentation diligently and provide a full refund upon verified return of the work in its original, undamaged condition.

2. Pricing, Payment & Transfer of Title

• Prices are listed in USD unless otherwise indicated.
• We accept payment via Bank Wire Transfer (SWIFT), Wise, international payment methods, or local digital wallets and Cash on Delivery for collectors in Nepal.
• Title of Ownership passes to the buyer only upon receipt of full payment in cleared funds.
• We reserve the right to cancel an order and release reserved pieces if payment is not received within 7 calendar days of invoicing.
• In the rare event of a typographical pricing error or simultaneous in-gallery acquisition, we reserve the right to decline or cancel the order with a prompt full refund.

3. Shipping & Import Duties

International Shipments: Artworks are carefully packaged in heavy-duty moisture-sealed tubes or custom wooden crates and shipped via registered international couriers (DHL Express, FedEx, or specialized air cargo). Shipments are typically dispatched within 7–14 business days following payment verification and official Department of Archaeology export clearance.

4. Cancellations, Transit Insurance & Returns

• Pre-Dispatch Cancellations: You may cancel an order prior to export clearance and courier handoff (within 48 hours of payment) for a full refund, less any non-recoverable direct bank wire or financial transaction fees.
• Transit Damage: All international shipments are fully insured against transit loss or damage. In the unlikely event an artwork arrives damaged, notify us within 7 calendar days with photographs of the packaging, courier labels, and canvas. Upon carrier claim verification, we will provide a full refund or arrange an equivalent acquisition.
• Delivered Artworks & Discretionary Exchanges: Because each piece is a unique, delicate original that undergoes specialized international export procedures, sales are final once safely delivered. However, discretionary exchanges for gallery credit may be considered on a case-by-case basis within 7 days of delivery with prior gallery approval, provided the artwork is returned in pristine, unaltered condition at the collector’s expense (including two-way insured transit and any destination or re-entry customs duties).
• Artistic Characteristics: Our paintings are hand-painted originals created with natural pigments and traditional binders. Natural variations in pigment texture, brush strokes, and subtle color calibration differences between physical canvases and computer screens are natural hallmarks of original art and do not constitute flaws or defects.

5. Intellectual Property & Copyright

The purchase of an artwork transfers physical ownership of the tangible art piece only. All underlying copyright, reproduction rights, and moral rights remain strictly with the artist and Shakya Gallery. You may not photographically reproduce, commercially exploit, or create digital derivative works (including NFTs) of the artwork or website content without prior written authorization.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Shakya Gallery’s total aggregate liability arising out of or related to any transaction, artwork acquisition, or use of this website shall not exceed the purchase price actually paid by the buyer for the specific piece. In no event shall we be liable for indirect, incidental, or consequential damages.

7. Governing Law & Jurisdiction

These terms are governed by the laws of Nepal. Any disputes arising from these terms or an artwork acquisition shall be subject to the exclusive jurisdiction of the competent courts in Kathmandu, Nepal.

For inquiries or curatorial assistance, please contact our concierge at concierge@shakyagallery.com.